Shipping & Returns
Shipping Policy
At Sarkawt Jabbar Mahmoud, we strive to ensure a seamless shopping experience for our valued customers. Here's what you need to know about our shipping policy:
Our shipping rates are calculated based on the weight and dimensions of your order, as well as the destination address. You can view the shipping cost during the checkout process before completing your purchase.
We work diligently to process and dispatch orders as quickly as possible. Delivery times may vary depending on your location, but we aim to deliver your order within 24 hours after it has been processed.
We partner with reputable shipping companies to ensure reliable and timely delivery of your orders. You will receive a tracking number via email once your order has been dispatched, allowing you to monitor its progress every step of the way.
Please note that certain products may be subject to shipping restrictions due to their size, weight, or regulatory requirements. We will notify you if any restrictions apply to your order during the checkout process.
We are pleased to offer international shipping to select countries. Additional charges and delivery times may apply for international orders. Please contact our customer support team for more information on international shipping options.
If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us(07701572889) for assistance.
Your satisfaction is our top priority.
Thank you for choosing Sarkot Jabbar Mahmoud for all your home appliance needs!
Return & Exchange Policy
At Sarkawt Jabbar Mahmoud, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return and exchange policy to ensure your peace of mind. Here's what you need to know:
To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition as when you received it. Returns and exchanges are accepted within 3 days of the original purchase date.
Customers are responsible for the cost of return shipping unless the return is due to a defect or error on our part. We recommend using a trackable shipping method to ensure that your return reaches us safely.
Once we receive your return, we will inspect the item and process your refund or exchange promptly. Refunds will be issued to the original method of payment, while exchanges will be shipped out as soon as possible.
Please note that certain items may not be eligible for return or exchange due to hygiene reasons or other restrictions. These items will be clearly marked as non-returnable on our website.
If you receive a damaged or defective item, please contact us. We will gladly replace the item or issue a refund at no additional cost to you.
If you have any questions or concerns regarding our return and exchange policy, please don't hesitate to contact us at 07701572889 for assistance. Your satisfaction is our top priority.
Thank you for choosing Sarkot Jabbar Mahmoud for all your home appliance needs!